Outdoor Concepts Design and Landscaping Inc. - Landscape & Pool Designers in Gilbert, AZ

Bert HILLIARD · a month ago ★★★★★

We had a great experience working with Kash Kempton and Outdoor Concepts on our backyard project. From the beginning, Kash listened to what we wanted, made some viable suggestions and created a design that was exactly in line with what we had envisioned. Once the project started, his team did a great job bringing the design to life. They paid close attention to the details and finished the backyard in a timely manner. We are very pleased with the quality of the work and how the yard came together. One thing that really stood out to us was that Kash went above and beyond. He added a few features at no extra charge, including a travertine border and additional outlets on the grill island. Those little extras really enhanced the space and showed us that he genuinely cared about making sure we were happy with the end result. We couldn't be happier with our backyard and would definitely recommend Kash and Outdoor Concepts to anyone looking for a landscaping company that listens, does quality work, and goes the extra mile. Five stars all the way!

Keri Frampton · a year ago ★★★★★

Outdoor Concepts is wonderful to work with. The design of our backyard is beautiful, as well as innovative and creative. Their attention to detail is unmatched. They were very friendly and easy to work with. I would recommend Outdoor Concepts to anyone wanting a beautiful and well designed yard. They truly pride themselves in excellence.

Margie Vincent · 4 months ago ★★★★★

Outdoor Concepts Design & Landscaping can't be beat. They designed, graded and landscaped our entire back yard. Kash Kempton is wonderful to work with. His crews did a really great job for us. I'm beyond happy with my back yard. I would definitely recommend them.

Ilene Gray · a year ago ★★★★★

We have used Outdoor Concepts/Kash Kempton twice. First he built us an absolute oasis meant for all day entertaining. We are now empty nesters and retired. Kash has created a yard that is elegant, low maintenance and is dripping with ambiance. Kash is a great listener. He's laid back and has a great crew. He can take your ideas to the next level.

John Ball · a year ago ★★★★

I want to provide an honest review of our experience with Outdoor Concepts and rationale of why a 4.5-star final product receives 4 stars in our book. Overall, the final product looks great and mostly meets our expectations. In fact, from the ground - it looks 5-star. The sub-contracting crew got a little sloppy and dented up some of the paneling on the roof, which cannot be seen. They "fixed" it by hammering it out (more on this later). For those who use this company, I recommend inspecting the roof via drone or ladder. I feel, but cannot know this, that had we not pointed this out, it would have been left, as it was. Overall, they did a very good job installing our patio. It just took more guidance on our end than we wanted to provide. Regarding contractors and subcontractors, this was a small job, we were concerned that we would get 3-star service. We were correct (honestly some of the sub-contractors were 1-star, but the owner's crews were mostly 5-star). We were very clear about coordinating work with our schedules. This did not happen in the first two major phases of the install. The first drop-off came while I was out of town and my wife was busy running a webinar. We reminded the owner how important coordinating with our schedules was, and the same thing happened a week later. At this time, we also pointed out how bad the dented part of the roof panel looked. The 1-star crew came again right before the huge micro-burst we had in early October 2025, and were only concerned about hastily finishing the job, when they should have paused work. The biggest issue and cause for the 1-star rating of the subcontracting roofing crew was how dismissive they were with my wife. They claimed that the dented up panel on the roof was normal - always happened. Toward the end, when we were working with the owner's crews, we received excellent (5-star) service and extremely attentive workers. I feel like the owner corrected this, and I'm appreciative of it. Updating the review here. Originally our ceiling fan instructions were accidentally taken away. The crew returned the instructions today. This is a bigger deal than it sounds like as the instructions and QR codes for smart app integration were included. I've successfully integrated the fan with our smart apps. I very much appreciate this and updated the review to 4 stars. I feel like if you do a big enough job, you will get better service and a better overall end product. The final product is 4.5 stars - they could have replaced the roof panel but chose to "repair". You be the judge (images are uploaded - before and after). The good is the work gets done and they try to get things right. The not as good, is that you may not be able to control some of the subcontracting crews or truly hold them accountable for their work. As noted, I updated this review just now.