Paseo Hardscapes
8708 W Lawrence Ln, Peoria, AZ 85345
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Their work
Photos from this company's Google Business Profile, shown as posted.
What customers wrote on Google
The most recent reviews Google returns for Paseo Hardscapes, unedited.
I had an outdoor fountain with extreme white caked on stain. Robert did an excellent job restoring the fountain to its original beauty. He spent countless hours making sure it was done to perfection. He also took the time to explain how I could care for it to prevent this from happening in the future. Will definitely use this company again when I have a need.
We utilized Robert's services to repair our shared neighbor wall that was damaged during a storm. Robert did an exceptional job color matching the block wall to the original blocks. In addition he was able to match the stucco texture on our neighbor's side of the fence. We were very pleased with the service that Robert provided.
Robert started off AMAZING. extremely responsive (way more responsive than any one we have ever used), asking questions about what we wanted, super collaborative, etc. we used him to build a fire pit in our backyard. He asked if we wanted to start the project sooner, we said sure, he said he would see what he could do. Randomly the next day he said okay, the tiles were delivered and it’s a $350 expedited fee we have to pay. We were pretty annoyed he didn’t tell us about the expedited fee prior to getting it expedited. When we asked him why he didn’t tell us, he told us we were “dragging our feet” with the project (because we waited on a couple other quotes) and that we “changed our mind” on the stone we wanted (this never happened, unsure on this still, must have been some sort of miscommunication I guess?). He then started to call us crazy, told us we were dishonest, told my husband “sorry for you bro” about having to deal with me, lol. He refused to answer the phone. He turned full on crazy so much that I felt uncomfortable with him returning to our house to finish the fire pit. But, we didn’t have a choice but to finish with him or else we were out all the money. He came back and finished the job and did a spectacular job. The firepit looks AMAZING. He was very conscientious with everything he did and made sure everything was perfect. He even cleaned off our patio furniture afterwards. All in all, this guy does a really good job but his customer service went from great to not so great and he became kind of a headache to work with.
Paseo Hardscape did a great job in my backyard. I got tbt exact design, color, and plants that I wanted. Robert is very punctual, reliable, and responds to texts. I don’t know anything about landscaping or drip system but he took care of all that for me. I would recommend him to anyone. Love my yard!
I wanted to add a courtyard to the front of my home, reached to several contractors; not only did Paseo Hardscapes (Robert) return my call in a timely fashion, they worked within my HOA's guidelines and was consistent with communication throughout my project. From the time I reached out to Paseo and first day of work was over thirty (30) days, my HOA took their good 'ole time in their approval process, after approval, I had to have the work done within two weeks or less. Paseo did just that and didn't cut any corners (ok, may be a few for block work...haha!). Robert showed up on time, he was very thorough in his detail of work and clean-up, and transparent with communication. He would even asked if I had a preference over one way or another, in essence, looping me in the design and approval process. He even made a "tunnel" for my water line to pass through so my landscaping would not be disrupted. Brilliant! (see photo) I have received countless compliments on the courtyard Paseo Hardscapes - Robert completed, even admiration from other contractors commenting the detail of work he performed and how his lines were spot on. Bottom line, I highly recommend Paseo - Robert for your next project. I have included photos, before and after. What a difference! Small investment for an amazing curb appeal factor
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