Quality Turf AZ

V Y · 7 months ago ★★★★★

We had been wanting to revamp our front and back yards and make them into something functional and low maintenance so we could entertain and our little ones could have usable space to play in. Not even knowing where to start, one day my wife just went into their store front to ask some questions since we drive past it every Sunday morning on our way to church. We did not have any referrals or know anything about his company beforehand. The office manager was super helpful and scheduled for Juan to come out to discuss more details. Juan came out and listened to our vision and ideas and offered a lot of good suggestions, but never tried to upsell with pushy sales tactics. He was honest, realistic and up front about all the detailed questions we asked. Within a couple of days, he put together some estimates with different options for us to consider with a design rendering. We had a couple of other companies come out also for estimates. Juan’s estimates were reasonable, but it was really his expertise, honesty, and attention to detail that made us very comfortable with choosing Quality Turf. We approved the job bid on a Friday and the crew showed up the following Monday at 07:00 as promised – the project began! The crew showed up at 0715 every morning to start work, informing us what was to be done the day of and a couple of days ahead so we could plan our days. Juan was managing the project himself and came most every day to talk to us, answer any questions, and to make sure the work was done to his standards. This allowed us to avoid or minimize any rework because of inadequate or inaccurate communications. The crew worked fast, hard, and efficiently. They covered our newly redone pool every week before they started work to keep it clean and took the covers off on Sundays so our kids could use it. The crew always did thorough clean up everyday after they were done so there wouldn’t be any mess in and around our property. They went above and beyond to make us happy! As the back yard was being worked on, Juan also worked with us and provided the plan with all the details for HOA approval for the front. We had Juan’s team do a lot since we have a very large back yard - turf, pavers, fire pit, gazebo, plants, wiring, lighting, and so on. The project from start to finish took exactly 3 weeks as he estimated, except this also included some extra stuff that was not part of the initial project scope. When all the work was completed, Juan gave us a thorough walk-through and gave us tips and tricks on maintenance and on how to use some of the new infrastructure and equipment they’d put in. A few days later, he came back again to check whether we needed anything else and brought firewood for our fire pit and water guns, swim goggles, and bubble canon for our kids (after checking to make sure we’d be Ok with those)! There was one plant that wasn’t doing too well from his own inspections – we didn’t even notice or ask him. He assured us that they would warranty and replace it if it continued to not do well in the next couple of weeks. What amazing post project hypercare customer service and personal sweet and nice gestures! Our front and back yards have been transformed completely! Now we have plenty of elegant and usable space to entertain and let our little ones play in! Thank you, Juan and crew! Your expertise, honesty, strong work ethic, communication, attention to details, and customer service made this project such a wonderful experience and a total success. We feel so blessed! My wife and I pray for God’s blessings upon you, your families and your business!

Chad Olson · 12 months ago ★★★★★

We have had grass in our front yard since 2009. With the cost of water in Gilbert, maintenance, irrigation repairs and incentives offered by the city, we decided to convert the grass to turf. We researched 4 companies in making our decision. In the end, we decided to go with Quality Turf for the project and couldn't be more pleased! Juan is is a trustworthy owner who backs what he says with a quality product and a team of professionals who do fantastic work. We expanded the project to include a complete upgrade of the irrigation system and the removal of a large Sisso tree. All work performed was superb! I highly recommend Juan and his team of professionals for any turf project...and beyond.

Allen Wong · a year ago ★★★★★

Worked Juan for estimate and installation of the pavers. There were done in 2 days for about 400 sqft. Johara worked with me to handle the finances seemlessly. I thought the price was reasonable. I paid for quality and time. What they did would probably take me several months and hurting my back. I would have to buy more tools and equipment and lacking the qualitative skillset to get it done like they did.

Steven Stokes (SpeedyG) · 2 years ago ★★★★★

Nothing artificial about Quality Turf - Chandler. They are the real deal. They are family owned and make you feel welcome from the first moment on. They are professional, personable, flexible, and accountable. I interviewed many other landscape companies and Quality Turf not only provided a good price, but also instilled the most confidence that I was choosing the best company for my project. They brought my vision of my yard to life. Their work is nothing short of exceptional. I was fortunate enough to start the estimation process with Angel from the front office. Her attention to detail and genuine ability to put the customer at ease is a blessing. I received my estimate from Jeremy. He was confident and calm. He was willing to work with me through to completion of the project. He provided me with good suggestions and ideas that helped me to formulate my plan. It was a pleasure to work with Cosmo, as well. As the Project Manager, he was on site from the beginning to the end of the project. He was always accessible and I felt full confidence that my project was going to be completed to my satisfaction. The crew worked very hard and got along very well. They all looked like they genuinely enjoyed their work. They even went above and beyond to help me preserve a memory from my dad's rose garden. If I need or want another project done I will not hesitate to contact them; and, I HIGHLY recommend them.

Sadee · 2 years ago ★★★★★

Breanna with Quality Turf was awesome to work with! She wasn’t pushy but was knowledgeable and informative. We are more than happy with how our yard turned out. Her crew worked fast and was very detailed with their work, they were able to get it all done in one day! Our new pup loves being outside all day on her new turf!