Thunderscapes

Tim McGee · 3 years ago ★★★★★

I recently hired ThunderScapes to install a new landscape for my front and backyard. I was so impressed with their work, and I wanted to write a review to share my experience. First, I was impressed with the level of customer service I received from ThunderScapes. They were very responsive to my calls and emails and took the time to understand my needs and goals for my backyard. They also offered me several options and were very patient and helpful as I made my decision. Once I chose a design, the ThunderScapes team got to work immediately. They were very professional and efficient, keeping me updated on the project's progress throughout the process. The finished product is absolutely beautiful, and I couldn't be happier with how it turned out. In addition to the beautiful design and impeccable workmanship, I was also really impressed with the quality of the materials that ThunderScapes used. They used high-quality plants and materials and took the time to install everything correctly. I know that my new landscape will last for many years to come. Overall, I had a wonderful experience working with ThunderScapes. They are a professional and experienced company I highly recommend to anyone looking for a new front or backyard landscape. Here are some specific things I appreciated about ThunderScapes: - They were very responsive to my calls and emails. - They took the time to understand my needs and goals for my backyard. - They offered me several different options to choose from. - They were very patient and helpful as I made my decision. - They were professional and efficient. - They kept me updated on the project's progress throughout the entire process. - The finished product is wonderful. - They used high-quality materials. - They took the time to install everything correctly. If you are looking for a landscape company that can provide you with beautiful, high-quality work, I highly recommend ThunderScapes.

Justin Macari · 4 years ago ★★★★★

Thunderscapes has been a great company that has thorough and great workers. These guys have crushed it and even with fast installation quality was still there. My house has been transformed from dirt to an amazing get together spot for friends and family to enjoy. Highly recommend using them.

Leonard Scott · 4 years ago ★★★★★

Thunderscapes provided our backyard landscaping including a large area of pavers and travertine in early 2020. With some recent rain and over the past couple of years we have had some settling in the travertine areas creating some uneven surfaces. I called their service department and they sent out a crew to fix several areas at no cost to me, even though we were outside the warranty period. They did great job and took care of my concerns within 1 week of my call. Excellent customer service! Thank you very much!

Gary Coffey · 3 years ago ★★★★★

After comparing bids from multiple design & installation companies, we chose ThunderScapes due to their experienced designer, reputation for quality, & personal recommendations. They walked us through the process of what to expect with their designers to help bring our vision to life while partnering with both their pool & landscape companies, Thunderbird & ThunderScapes met our expectations every time. Their Customer Service department kept us up to date on the next steps in the construction process and were very responsive to our questions and any concerns. We were very pleased with the communication & follow-up throughout the process as both our pool and landscaping were completed in the estimated timeframe. We highly recommend ThunderScapes!

sundvl78 · 9 months ago ★

Used them when we had our pool installed. They didn't put footers in the way we agreed on, and they've had to come out multiple times to "fix" the pavers. They made excuses each time and the last time they "fixed it" lwas right before the warranty expired and they did a horrible job and made it worse. When I called them they initially told me" too bad, your warranty's expired." When I argued that they made it worse under warranty, they came out again to fix it. They made it a point to tell me that if I ever want to see them again, I'm going to have to pay for it. I've never seen a paver job this bad that has to be fixed this many times in a couple years. Also don't appreciate a company that won't stand behind their work.